Due to post-pandemic shopping trends and the increased availability of delivery services, more parcels than ever before fill every step along the logistics pathway. This increase in parcel deliveries has created a need for better mailroom management software. This type of software helps residential property employees track incoming parcels, send alerts to the recipients, and facilitate a smooth and secure handoff process.
The Mailroom Management Software Solution
Traditional last-yard logistics handling depended on front desk clerks and mailroom technicians manually entering information and personally notifying residents when their package arrived. With the huge upswing in deliveries, building management would have to hire more people all the time. The smart option is to adopt a mailroom management system that handles all the steps for them. The benefits are considerable.
1 – Quickly scan in packages rather than manually entering information in a log.
2 – Automatically notify residents that their package arrived and that it can be picked up at their convenience. This one thing minimizes delays and confusion.
3 – Helps to remove piles of parcels from the front desk or storage areas more quickly. This also helps keep resident information secure as labels are not visible to everyone who walks through.
4 – Eases multi-specialty training needs as fewer mailroom workers will need to understand complex systems.
5 – Follows up on undelivered packages and notifying residents automatically based on internal data analysis. This keeps parcels from sitting on shelves for long.
The multiple benefits of mailroom management software make every aspect of the end stage delivery process easier. Best of all, resident satisfaction skyrockets as they receive swift notifications when their parcel arrives, and they do not have to go through complicated process to pick it up and enjoy their purchase.
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